Privacy policy

Privacy Policy & Protection of Personal Data

At OHM Studios, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your personal information in compliance with applicable laws.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, billing and shipping addresses, payment information.
Order Details: Items purchased, order history, transaction amounts.
Technical Information: IP address, browser type, device type, and operating system.
Behavioral Information: Website interactions, preferences, and shopping habits.

We collect your personal data when you:

Create an account or make a purchase on our website.
Subscribe to our newsletter or marketing communications.
Contact our customer service team.
Engage with our website (cookies, browsing data).

2. How We Use Your Information

We use your personal data for the following purposes:

Order Fulfillment: To process and deliver your orders and provide customer support.
Communication: To contact you regarding your order, provide updates, or respond to inquiries.
Marketing: To send promotional content, special offers, or product updates (only if you’ve opted in).
Analytics: To improve our website, products, and customer experience through data insights.

We will not sell, rent, or disclose your personal information to third parties unless required by law or to provide services related to your order (e.g., payment processors or shipping providers).

3. Data Protection and Security

We take the security of your personal data very seriously and implement the following measures:

Encryption: All payment information is encrypted using SSL (Secure Socket Layer) technology to protect your data during transactions.
Access Control: Personal data is only accessible by authorized personnel who require it for processing.
Data Retention: We retain your data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

4. Your Rights

You have the right to:

Access your personal data.
Correct any inaccuracies in your information.
Request Deletion of your data, subject to certain conditions (e.g., legal obligations).
Withdraw Consent to marketing communications at any time.

To exercise any of these rights, please contact us at privacy@ohmstudios.com.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to track usage and preferences. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

6. Third-Party Services

We may share your data with third-party service providers to facilitate payment processing, shipping, and analytics. These providers are contractually obligated to protect your data and comply with applicable data protection regulations.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page. Please review this page periodically to stay informed about how we protect your personal data.