Shipping policy
Two kinds of products, two ways of shipping. Our shop has made-to-order pieces, which are printed for you after you order, and Arc Ohm training equipment, which we ship ourselves with GLS from our warehouse in Aarhus, Denmark. The exact shipping cost for your order is always shown at checkout before you pay.
Made-to-order pieces (clothing and accessories). Free shipping, worldwide. Please allow 3–7 business days for production before your order leaves the printer.
Arc Ohm equipment (Mini Wooden Parallettes, Liquid Chalk, Wrist Wraps) and other warehouse items. Shipped with GLS. The price follows GLS's price list and depends on the total weight of the parcel and the destination:
| Destination | 0–1 kg | 1–2 kg | 2–5 kg | 5–10 kg | 10–15 kg | 15–20 kg |
|---|---|---|---|---|---|---|
| Denmark, GLS ParcelShop | 43 kr | 53 kr | 79 kr | 109 kr | 129 kr | 135 kr |
| Denmark, home delivery | 59 kr | 69 kr | 94 kr | 124 kr | 164 kr | 174 kr |
| Belgium, Germany, Luxembourg, the Netherlands, Poland, Sweden | €17 | €24 | €24 | €33 | €48 | €64 |
| Austria, Czechia, Finland, France | €21 | €29 | €29 | €39 | €52 | €67 |
| Bulgaria, Croatia, Estonia, Hungary, Ireland, Italy, Latvia, Lithuania, Portugal, Romania, Slovakia, Slovenia, Spain | €28 | €40 | €40 | €47 | €56 | €71 |
Euro prices are GLS's Danish-krone prices converted and rounded up to the nearest euro. Outside these countries we can't ship the equipment yet. If your order has both made-to-order pieces and equipment, you only pay the equipment shipping.
Delivery time. After dispatch, delivery usually takes 2–5 business days. You get a tracking link by email as soon as your order ships.
Gift cards are sent by email, with no shipping.
Customs and import duties. Orders within the EU have no extra customs charges. For orders outside the EU, local import duties or taxes may apply on delivery. They are set by your country, and you pay them.
Address errors and lost parcels. Please check your shipping address at checkout. If a parcel is lost or arrives damaged, email arcohm.hq@gmail.com (Ohm Woman: ohmwoman.hq@gmail.com) with your order number and we will sort it out with the carrier.